Report of Report Cards on Modi Government – corporate style

Yesterday one of my school friends sent me an article for my comments that gave one year report card of BJP government. And this is what I wrote to him.

Dear Vivek, Yes, I have read this article.
Like the author and as she herself has mentioned, hundreds have written a report card on Narendra Modiji’s government. In a democracy everyone has the rights to comment and it is a sign of healthy democracy that everyone’s views are heard and criticism is taken into its stride. ( isn’t that also speaks well for the govt?)

I think, democratic process is not like a school system, where we enter for 5 years and every year we are evaluated whether we have passed or failed. There are many decisions that are taken for long term impact and strategic direction – specially foreign policy, defence preparedness, education policy and infrastructure. Impact of some decisions are felt after 5 years, some after 10 years and some after one generation.

You and me work in corporate sector, we have annual review against our annual targets and plans. We are evaluated on set parameters on how much have we achieved.

But as we go up in the hierarchy we realise that many of these parameters are lagging indicators. We find people’s performance after they have achieved or have failed to achieve. If they have failed to achieve we give them feedback, we might put them on some ‘plan’ – euphemism for putting them ‘under watch’ – or some jobs are made redundant (again an euphemism for retrenching non performers). However the damage was done in terms of non achievement. We have to work extra hard to repair it and achieve next year’s ( or quarter’s) targets. At that stage we learn to focus on leading indicators – focussing on actions that would give desired results. Because we now know that if right actions are not taken at the right time we won’t get the results and in the end we would be only doing postmortem.

Also we are given responsibility to make a 3 years plan, 5 years plan, a strategic plan and an operational plan. As we start executing it, we focus on key decisions keeping an eye on long term impact. Many times a lower level manager doesn’t realise the importance of certain decisions or recruitment of certain skills, as he or she is not aware of the strategic plan. But we know that to achieve these long term goals we need to prepare in advance – need to get right systems in place, right people in place and start working towards it.

I feel that in the nation’s planning and progress, there is a much more complexity than corporate planning.  Though there is no harm in taking stock of the situation annually and evaluate the progress, I feel we should use the leading indicators to understand the government’s progress. Because we should be concerned about long term impact as much as we should be about short term decisions.

My leading indicators for a government’s performance are :

Intent : It is obvious that if the intent is not right all the decisions would lead to downhill path as we saw under UPA. If the intent is to serve the country well, then automatically corruption and corrupt practices vanishes at the top and then it slowly percolates down. We all have seen a corruption free India in last 1 year.

Vision and Plan : Intent drives the vision. What do you want to make a country as eg. Swaccha Bharat, Make in India, Digital India, Financial inclusion etc are part of the the vision. And putting together a plan for it. Constructing toilets, cleaning of Ganga, connecting roads, opening of bank accounts for hundreds of thousands of people,  etc are part of the plan behind the vision

Policy framework : Putting policy framework in line with the vision e.g.. putting together Digital policy, putting together policy of water ways, ‘Act East’ policy etc are the examples.

Team : Having a competent and capable team that would work together is important. Along with the competence what is needed is clarity and cohesiveness of intent among the team. If that is in place then even if there are differences of opinion they can be managed ( Actually healthy amount of dissent is needed for robustness of decisions making) “Matbhed hona galat nahi hai, Manbhed nahi hone chahiye” ( मतभेद होना गलत नही है, मनभेद नही होने चाहिए ।)

Leadership : Strong leadership is most important. We all are experiencing how a good leader can channelise the energy of the nation.

Connectedness with the masses : It is important to check how well the ministers and policymakers are in touch with the people of the country. Very often power and aura of Delhi makes the ministers lose touch with the reality and decisions are taken for the benefits of the creamy layer of the society. It is great to see many ministers are regularly going back to their constituencies and are appraised on their connectedness.

Engagement with all stakeholders : It is important for the government to connects well with all the pillars of the democracy and establish very good relationship with them for the smooth functioning – judiciary, bureaucracy, financial institutions such as RBI etc. Also being the federal structure not just having good relationship with the state government but also working to strengthen them is most important. We have have seen how Modiji’s government has acted on finance commission report and increased the fund allocation to the states and how the funds generated through coal auction have gone to the states- mostly to the non BJP states and how states are being made stakeholder in the growth of the country.

If you would like to create your report card, please go ahead and do so. Make sure that you are focussing on the leading indicator to get a true picture of the progress.

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