Report of Report Cards on Modi Government – corporate style

May 26, 2015

Yesterday one of my school friends sent me an article for my comments that gave one year report card of BJP government. And this is what I wrote to him.

Dear Vivek, Yes, I have read this article.
Like the author and as she herself has mentioned, hundreds have written a report card on Narendra Modiji’s government. In a democracy everyone has the rights to comment and it is a sign of healthy democracy that everyone’s views are heard and criticism is taken into its stride. ( isn’t that also speaks well for the govt?)

I think, democratic process is not like a school system, where we enter for 5 years and every year we are evaluated whether we have passed or failed. There are many decisions that are taken for long term impact and strategic direction – specially foreign policy, defence preparedness, education policy and infrastructure. Impact of some decisions are felt after 5 years, some after 10 years and some after one generation.

You and me work in corporate sector, we have annual review against our annual targets and plans. We are evaluated on set parameters on how much have we achieved.

But as we go up in the hierarchy we realise that many of these parameters are lagging indicators. We find people’s performance after they have achieved or have failed to achieve. If they have failed to achieve we give them feedback, we might put them on some ‘plan’ – euphemism for putting them ‘under watch’ – or some jobs are made redundant (again an euphemism for retrenching non performers). However the damage was done in terms of non achievement. We have to work extra hard to repair it and achieve next year’s ( or quarter’s) targets. At that stage we learn to focus on leading indicators – focussing on actions that would give desired results. Because we now know that if right actions are not taken at the right time we won’t get the results and in the end we would be only doing postmortem.

Also we are given responsibility to make a 3 years plan, 5 years plan, a strategic plan and an operational plan. As we start executing it, we focus on key decisions keeping an eye on long term impact. Many times a lower level manager doesn’t realise the importance of certain decisions or recruitment of certain skills, as he or she is not aware of the strategic plan. But we know that to achieve these long term goals we need to prepare in advance – need to get right systems in place, right people in place and start working towards it.

I feel that in the nation’s planning and progress, there is a much more complexity than corporate planning.  Though there is no harm in taking stock of the situation annually and evaluate the progress, I feel we should use the leading indicators to understand the government’s progress. Because we should be concerned about long term impact as much as we should be about short term decisions.

My leading indicators for a government’s performance are :

Intent : It is obvious that if the intent is not right all the decisions would lead to downhill path as we saw under UPA. If the intent is to serve the country well, then automatically corruption and corrupt practices vanishes at the top and then it slowly percolates down. We all have seen a corruption free India in last 1 year.

Vision and Plan : Intent drives the vision. What do you want to make a country as eg. Swaccha Bharat, Make in India, Digital India, Financial inclusion etc are part of the the vision. And putting together a plan for it. Constructing toilets, cleaning of Ganga, connecting roads, opening of bank accounts for hundreds of thousands of people,  etc are part of the plan behind the vision

Policy framework : Putting policy framework in line with the vision e.g.. putting together Digital policy, putting together policy of water ways, ‘Act East’ policy etc are the examples.

Team : Having a competent and capable team that would work together is important. Along with the competence what is needed is clarity and cohesiveness of intent among the team. If that is in place then even if there are differences of opinion they can be managed ( Actually healthy amount of dissent is needed for robustness of decisions making) “Matbhed hona galat nahi hai, Manbhed nahi hone chahiye” ( मतभेद होना गलत नही है, मनभेद नही होने चाहिए ।)

Leadership : Strong leadership is most important. We all are experiencing how a good leader can channelise the energy of the nation.

Connectedness with the masses : It is important to check how well the ministers and policymakers are in touch with the people of the country. Very often power and aura of Delhi makes the ministers lose touch with the reality and decisions are taken for the benefits of the creamy layer of the society. It is great to see many ministers are regularly going back to their constituencies and are appraised on their connectedness.

Engagement with all stakeholders : It is important for the government to connects well with all the pillars of the democracy and establish very good relationship with them for the smooth functioning – judiciary, bureaucracy, financial institutions such as RBI etc. Also being the federal structure not just having good relationship with the state government but also working to strengthen them is most important. We have have seen how Modiji’s government has acted on finance commission report and increased the fund allocation to the states and how the funds generated through coal auction have gone to the states- mostly to the non BJP states and how states are being made stakeholder in the growth of the country.

If you would like to create your report card, please go ahead and do so. Make sure that you are focussing on the leading indicator to get a true picture of the progress.


3 Key areas to address : Countering the Land Acquisition Bill disinformation

April 4, 2015

Further to my article on the need for BJP to take it message to the farmers through BJP’s organisational mechanism than just the government mechanism, it was great to see BJP’s national executive meet in Bengaluru decided to take the disinformation campaign head-on and mobilise its cadre to spread right message. (I am in no way suggesting that BJP people read or took note of my article)

“All party members would be going out to explain the public on the contents of the land bill. The intention of the government is to help farmers,” Union minister Nirmala Sitharaman told reporter.

There is need to articulate this campaign by addressing three key areas :

Reinforce the positive intentions : I think with the past experience of land acquisition attempts and land not being put to proper use or corruption involved, there is a large scale apprehensions. And PM Modi ji talked about he ‘Niyat’ in his public meeting in Bengaluru, it needs to be reinforced with positive message such as : राष्ट्रनिर्माण के लिए धरती मॉ को सिंचना है, इस धरती की रक्षा करते हुए उसका सदुपयोग करने के लिए नए कानून को लाना है। आजतकके राज्यकर्ताओने इस जमिन को, जिसे हम धरती मॉ कहते है, जिसकी हम पुजा करते है, उस जमिन को केवल एक टुकडे के रूप मे देखा, उसे जैसे मन चाहा वैसे अपने सगे संबंधियोमें, परिवारवाले मे बांट दिया। हम इस जमिनकी रक्षा करना चाहते है, हम आपके हककी, आपके जीवनकी, आनेवाली generation की रक्षा करना चाहते है।

You can not ally the fears, but can only create hope : One of the important things in communication is that the more you talk about ‘removing the fear’ more it gets reinforced. Only way you can overcome the fear is by offering something positive. I think it would be important to talk about what the farmers would be getting than by what they would be losing. It would be important to talk about not just the one time compensation, but more importantly, how they and their next generation would be taken care of ( though I have not read all the provisions of the bill and farmers compensation, I am sure there must be enough financial compensation – such as insurance policies, re-employability, etc  that need to highlighted ). The fear in farmer’s mind is questions  about honourable livelihood for next generation and about the status in the society without a land ownership. These needs to be addressed through the provisions of the act. Give them a hope of better life without taking away the status.

Set a positive example as early as possible :  Nothing succeeds like success. A successful example of a large project coming up on a land acquired by the government.  And the project that would have all the elements such as non irrigation land being acquired, farmers getting much more than market valuation, farmers getting honourable livelihood and next generation is assured of good lifestyle, would change the whole atmosphere. It would take away opposition’s claims and it would also restore confidence in farmers and in people of India in general.


What ails commercial open source software companies?

March 25, 2015

Open source software is mainstream, open source has made (and continues to) the world (not just IT) a better place in many ways. There are many example of open source software ( Linux, android, chrome etc) to open source projects (gov data, open hardware, educational contents etc) However, we can’t say commercial vendors of the open source software have been very successful (upward of $500 million and profitable) in selling their subscription model and create a robust business – of course the most notable exception to this is Red Hat. Although, of late, there have been investments in and buyout of some of the commercial vendors and I wrote about it in my blog ‘Millions of Dollars in open source software business ..’, I feel these investments are more based on the promise than the past performance.

Why are commercial vendors struggling to grow despite being in the business for around 10 years or despite the fact that open source project has seen very high popularity (number of downloads), active contributors and deployments in large orgranisations in real projects.

Based on my experience working at Red Hat for 8 years (from 2001 to 2009) and later on 6 years dealing with many of these commercial vendors I can point out few areas that these companies are not able to address or areas that they need to improve upon. At Ashnik we deal with some of the leading names of these commercial vendors and hence I am not going to name any one in particular.

Focussing on free download or community edition deployment –

I have seen many sales executives building their business model or selling the potential of commercial success to the partner network based on these numbers. The reality is that those customers who have downloaded open source product and have deployed the community edition in real projects have tasted the joy of ‘free’ and ‘great product’. Now going forward these customers build their IT budgets attributing zero cost for these products. There is hardly any reason for them to pay for the subscription. For a sales person these are the most difficult customers to deal with. You can’t build your business based on this pipeline. Only thing is these customers act as endorsement for quality and usefulness of the product.

Distributor / reseller model in the initial phase –

Many of the commercial open source software vendors appoint traditional software distributors and resellers. It looks great on the paper that you have a reach in the market and now you can sit back and watch your cash register ticking. But this has not worked at all. The reason is for the open source product you need to go out and create a strong demand for buying subscription along with the awareness of the product. Many vendors that I have seen have tried to piggy back on the success of the open source project and assumed that customers would buy subscription through resellers. But without on-the-ground engagement with customers there is not going be a demand for subscription. This needs a ‘push’ strategy. Whereas reseller network is (in general) geared up to address ‘pull’ demand – which means customers calling and asking for the price of a product.

In such a scenario, it is important to appoint resellers who would go out in the market and create a demand. For this, commercial vendors need to create different margins and engagement model for the reseller. Most of the vendors have not shown understanding of this need.

There is one more reason coming in way of convincing the resellers to put in extra efforts to create pull from the market and it is about thin margins in net dollars. The open source products typically are priced much lower than proprietary products, hence even a higher %margin and promise of annual subscription does not given enough incentives to the reseller to invest in setting up sales and pre-sales team for these products.

This challenge can be addressed with innovative approach and identifying right partners. ( I can say that we have been able to guide and setup such models with the commercial vendors where they were open for discussions).

Sales and Channels team composition –

We all know that it is the people who make difference in success and failure. I believe that good sales people and people with adaptability would fit in any company, but we also need to understand that selling open source software to customers and building partner network needs additional understanding of the business. Many commercial open source vendors tend to recruit people from proprietary software vendors (typically their respective competitors). But I have seen that this approach has not worked for most. First of all the cost of these sales people is high and they have to go through steep learning curve that results in longer time to deliver. In many instances I have seen that these people have antagonized the reseller network with their approach (that comes from the business which operates on ‘pull’ model) and failed to capitalize on the goodwill of the open source project. Hence just recruiting your team from your proprietary software competitor is not a guarantee of success – rather most of the time it is counter productive.

 There are other areas that are equally applicable – whether you are open source or proprietary software company – to be successful in growing the sale and smart executives understand those things very well. What matters in case of commercial open source company is an understanding of the peculiarities of open source business and address them effectively.


BJP needs a new Abhiyaan – ‘Maati Se Moti’ (माटी से मोती)

March 23, 2015

In view of the hue and cry being made by the opposition parties on land bill reforms, I feel it is important that BJP should take the fight head on and not depend only on PM Modi ji to reach out to the farmers. Let me explain why I say so.

I think the Indian politics has changed for better and changed forever from the days when government could take it for granted that only time they have to face the people is only after 5 years. Governments of the day are not even getting one full year as its honeymoon period, people are in a hurry to demand the changes (that they waited for 60 years). The modes of communication in the 24×7 TV reporting, social media etc have set the governments on its toes and hence if there is any (real or perceived) disquiet in the country about Government’s decision, it should immediately reach out to the people.

But I think that to reach out to the people only government mechanism is not good enough. Number one, government mechanism is busy implementing policies and it takes time to show results. Number two, government mechanism (bureaucracy ), largely, is not geared up to communicate. And lastly, bureaucracy itself needs to be educated about Government’s message.

In the face of it, the mantle falls  on the political arm of the government to communicate and be in touch with the people all the time. There are other benefits of doing this :

What was the biggest strength of BJP when it won 2014 elections? It was the support of aam aadmi, it was the support from BJP’s non traditional vote bank i.e. the rural India, it was the votes of the financially weaker section of the society. Today, opposition along with some media is creating a perception that farmers and aam aadmi is unhappy with the Government. If BJP (not government machinery and ministers only) reaches out to these people and communicate directly, opposition which is sitting only in Delhi would have nothing to talk about.

Secondly, with the last 10 years of corruption and 60 years of Congress party rule, people have become weary of governments in general and they embrace the ‘Andolan’ more readily than the government’s narrative. Though, in case of land reforms bill, opposition has not been able to mobilise any protests, it has been successful in creating a perception that people (aam aadmi / farmers) are not happy with the bill.

Modiji’s ‘Mann Ki Baat’ on 22nd March was an excellent talk and it tried to dispel many myths, it tried to give positive side of the bill and it also communicated government’s resolve and sincerity to work in the interest of farmers. But now, I feel, people would view his talk more as a government’s position, still doubting its intentions and may not embrace it fully.

Instead of waiting for something (protests) to happen (opposition it likely to manufacture some form of protests and amplify it) and then go out explaining government’s stand, I think it would be better for the BJP to create its own Abhiyaan and I am suggesting a name – “Maati Se Moti” ( माटी से मोती). The narrative could be to establish connects with the farmer and discuss how to make most out of the farming land, how we can make better India through agriculture produce, what all government is doing for farmers etc. This way the discussion is more positive, it is about their welfare and BJP / Govt is not defending its position.


‘India’s daughter’ – Why I question Leslee Udwin’s intentions and why I feel Govt did a right thing.

March 7, 2015

I have watched the documentary ( on BBC 4) and I have also watched the interview of Leslee Udwin on NDTV. After watching both, I believe that what Govt of India did was a right thing. The worse thing in this saga is the controversy created by media. Look at the headlines in the two leading news agencies in India – Times of India and NDTV. Same news, same day, how these channels are spinning the headlines. After watching and reading these news I felt really disgusted about the way these channels were sensationalising whole issue.

NDTV Times

Whether you watch the documentary or not, either ways, you would come to the same conclusion that it was not done in right spirit and intentions were not  to ‘study of rape incidence’ but to create publicity gathering documentary with the aim of making money.

Lets take first scenarios where you have not watched the documentary, but have seen Leslee’s interview. You would realise that she has ‘managed’ to get the clearance through questionable means.

Example 1) The jail authorities had cleared the documentary for non commercial purpose. She managed to convince them that every documentary has a small commercial value (this is her own admission) hence they should add the word for the purpose of clarity. It is very clear from the way publicity is generated that she ‘managed’ to get this word in the revised letter hiding the real intention of generating huge profits (through big publicity). To get these ‘permissions’ she was working through local ‘agents’ to ‘deal’ with jail authorities,

Example 2) She was supposed to show entire footage to the jail authorities. She very cleverly showed the non essential part – the shooting of the surroundings etc of few hours (!) to the committee on first day, they got (predictably) bored and decided to see the real part – the interviews with the rapists – next day. That never happened. She avoided showing the interview by hiding behind the technicalities, because her real intentions were not clean.

Jail authorities have sent the letter that she had violated the permission given and she should not release the documentary. Her stand and approach (from the interview) has been very confrontationist. She is seen daring the Indian government to stop its screening by telling that there would be protests in the world. Her attitude smacks of arrogance coming out of ‘I am superior’ kind of traits.

She proclaims that the documentary was supposed to be her gift to India. My question is why she never thought of making a documentary on the similar subject closer her home town – Birmingham, UK. There are more heinous crimes against young girls being committed for last 15 years and the society is silent. Should she not be gifting a documentary to her hometown? Read the rot in the British society and the extent of problems they have “Call for national debate on Muslim sex grooming” 

Now lets consider you have seen the documentary and her interview too.

If this documentary was supposed to be study of society and problems of rape in Indian society, I did not come out with any new information or new angle than what has been extensively reported in the media, except for the interview of the rapist. Was there a need to re-state those incidences?

Was this documentary made to create sensation by giving platform to the rapist? The documentary ends up giving an impression that every rapist would start making the bucks ( media has reported that the rapist’s family was paid Rs.40,000/ – after intense negotiations) through such documentaries.

Why was the rapist shown in normal cloths than the jail cloths. As per the jail rule no inmate is allowed to use cloths other than those provided by the jail. Again, here, has she seemed to have ‘managed’ to work around the system through her local ‘agents’

Whether we agree or not, as per the Indian judicial norms the victim’s name is not supposed to be reported in rape cases. Why has she taken liberty with Indian law by stating the name so many times?

No wonder, if the jail authorities had seen the footage, they would have objected to it and it seems she wanted to hide these things from them.

Under these circumstances government has to take a stand to make sure that Indian laws and processes be followed and no one should be allowed to play with it. If there were shortcomings or system was compromised in the earlier time, it needs to be corrected.

Having said that, it is true that we have to get our act together, faster. We should have expedited the clearing of such case faster, we should have done much more with the ‘Nirbhaya fund’. I do not recommend only the laws to create safety of women – because in this statement it is assumed that women are weak and they need protection – I am of firm opinion that women have immense power – we as a society need to learn to respect them and accept their equal contribution in building society.


‘You are as good as yesterday’

August 20, 2014

I came across this quote once again, after a long time.

“ IT industry is very strange, it doesn’t care what you did or what you were in the past, you are as good as yesterday”.

It is so true. Our industry is so fast moving that we can not continue the journey on our past laurels, we have to constantly keep doing better and better if we want to succeed. This is applicable in every field – coding, product designing, sales, marketing or back office work. Gone are the days when one would continue to be hero based on one master stroke delivered once upon a time. We have to push ourselves, we have to re-invent ourselves to move forward successfully. And this means we have to learn new things by keeping our minds open, by making conscious efforts.

I am totally connected and in sync with this thought.

And this is so true in our personal life as well, isn’t it? We need to constantly learn, absorb and grow if we want to be a better person. We can not afford to be a good person just once, we have to be better every time. And how can we do it without constantly improving when world, people, relationships around us are constantly evolving.

I feel life is a journey and only if we continue to learn do we get permission to go to next destination and enjoy the places, the moment we stop learning, life passes by without taking us.

 


Eavesdropping… on our own mind

June 6, 2014

Have you ever paused and read / listen the thoughts that pop up in your subconscious mind? Most of the time we are not even aware that something is happening in our mind that is much deeper than we think. But if we train ourselves, we can listen to the thoughts that pop up in our deeper mind. In a simplistic way it needs us to look at ourselves like a third person and almost act like eavesdropping on our our own mind.

Once we get used to listening to it, it is fun. At times it is scary, at times it is entertaining. But it requires real courage to assimilate those thoughts, analyse and channelise our mind, for thoughts leads to action. Many times it happens that we don’t let some thoughts come to the surface because we don’t want them to influence our actions. But it is important that we acknowledge these deep thoughts and do something about it – either take some action or work towards totally removing these thoughts.

Many times these thoughts are motivating but we are afraid of their influence on our life. We don’t want to break the status quo, we don’t want to come out of our mould.

Some times these thoughts are depressing, at times they are totally unacceptable. And we simply brush them aside. Actually they don’t go away, they remain somewhere or even if they go away what is the guarantee they won’t come back?  If we really want them to go away and never to come closer to our mind we need to acknowledge them and then understand why did they come in first place. If we can identify the root cause and act upon it, we would never have to spend our energies in pushing away negativities.

There is another very interesting game we can play with our mind i.e. to train our mind to generate positive thoughts naturally, without having to work for it. As we learn to listen to our thoughts, understand how they occur, it is not difficult to create our own system of making our mind a factory of positive / stimulating thoughts.


Follow

Get every new post delivered to your Inbox.

Join 1,572 other followers

%d bloggers like this: